Effectively onboarding temporary employees can be the difference between a smooth, productive season and a disorganized scramble. For small businesses, nonprofits, and other organizations that rely on seasonal hires, a streamlined onboarding process boosts productivity and protects brand reputation, all while ensuring your team handles peak demand periods with care.
To help your business reliably acquire seasonal talent, create a positive employee experience, and improve retention for your next busy season, this guide will explore five onboarding strategies for setting seasonal workers up for success.
1. Create a short, impactful training process.
With limited time to get seasonal employees up to speed, businesses should cut their onboarding processes down to the essentials. This doesn’t mean abruptly pushing new employees into the deep end, but rather focusing training on high-impact content that prepares them for immediate tasks.
You can create a streamlined onboarding process that gets seasonal team members to work quickly by:
- Creating detailed job descriptions. Seasonal employees should know exactly what they’ve signed up for when they first join your organization. This way, there will be no surprises, and new team members will be able to hit the ground running. In your job descriptions, don’t just list employee responsibilities in your job postings but create boundaries around employee roles, so new hires know exactly what they are and are not expected to do.
- Breaking training into digestible modules. Divide your usual training process into unique units, each with a specific objective. Then, rather than having employees complete entire training courses before their first shifts, have them focus on content directly relevant to their work.
- Verifying understanding practically. Before putting new employees to work, you should ensure they know what they’re doing. For some employers, this might involve completing a brief online test that checks their knowledge, while others might implement a short shadowing session where they can ask questions and receive direct feedback.
Onboarding for seasonal employees should involve a mix of structured training and hands-on learning. This way, they have the essentials necessary to orient themselves and can figure out the nuances of specific tasks on the job.
2. Leverage peer mentoring.
By assigning experienced staff members to help onboard new ones, you can accelerate learning and foster a sense of camaraderie among your employees. This approach helps reduce managers’ workloads and provides seasonal employees with a friendly face they can reliably turn to throughout their tenure.
You can create a strong peer mentoring program by:
- Matching new hires with relevant team members. While their shifts don’t need to overlap precisely, aim to pair new employees with mentors they will work with on a regular basis. Doing so ensures they have someone knowledgeable about their specific work whom they’ll naturally run into around.
- Setting mentor expectations. Mentors can help guide new seasonal workers, but they are not a replacement for managers. Give peer mentors a quick overview of what is expected of them as part of this program. For most organizations, mentors’ responsibilities will be as simple as answering questions, allowing new hires to shadow them, and checking in at the end of the work day.
- Offering mentoring incentives. Incentive plans reward the work you want to see, whether it’s mentors who agree to take on extra mentees, stay late to help a new employee, or agree to be a mentor at all. These incentives can be monetary, but they might also be as simple as your company buying lunch for mentor-mentee meet-ups.
For businesses expecting to hire a large number of seasonal employees, even informal mentors can help reduce the pressure on managers. Hold a brief training session with mentors to explain what they will do, discuss types of situations and questions to elevate to managers, and answer any questions.
3. Simplify administrative work with technology.
When hiring at scale, digital onboarding can dramatically save time and reduce errors, while also ensuring compliance with labor laws and internal policies.
Consider investing in an e-signature collection tool. This technology enables you to securely deliver and gather signatures for contracts and other tax forms. By sending these important forms to employees in advance online, they will have plenty of time to review them and complete all paperwork before their first day.
If your organization doesn’t already use scheduling software, consider investing in a new platform before scaling up your workforce for the busy season. Look for a platform with smart scheduling that lets team members claim tasks and shifts that work for them, instant notifications to keep everyone in the loop about schedule changes, and security measures that protect your data.
When investing in new technology, look for tools that help you communicate, promote transparency, and reduce administrative burden. For instance, your scheduling tool might allow you to edit in batches to eliminate the need to repeatedly update each task individually.
4. Reinforce your employer brand.
Seasonal workers are temporary, but if you’re planning to increase hiring again next busy season, you may want to retain them. One way you can maintain a reliable pool of seasonal workers is to reinforce your employer brand.
Your employer brand is the impression you make on current and prospective employees. For instance, some employers have reputations for being equitable, respectful, and providing helpful benefits, whereas others’ reputations scare away seasonal workers.
You can build a positive employer brand during your hiring and onboarding processes by:
- Engaging candidates. Look for hiring software that enables you to engage candidates at scale. This means that even if you have hundreds of applicants, you can keep in contact with each of them, ensuring they feel respected throughout the recruitment process.
- Hosting a brief welcome meeting. While you want a short onboarding process, there should still be opportunities to officially welcome seasonal employees to your business. For instance, you might host a welcome lunch on their first shift, where they can meet their co-workers and learn about your organization.
- Highlighting seasonal workers’ contributions. Given that their work is temporary, it’s easy for seasonal workers to feel uninvested in your organization as a whole. Strive to show them how their individual efforts contribute to your larger business, helping them feel important even if they are only with you for a short time. For instance, if your business experiences a holiday rush, you might emphasize that these few months provide the bulk of your funding for the entire year, meaning you’re relying on everyone to work their best.
Additionally, when your busy season ends, make an effort to connect with employees you’d like to see back. Some of them may be looking for seasonal work again in the future, or they could be candidates for permanent positions.
5. Create a repeatable framework.
If you intend to hire seasonal and gig workers moving forward, standardize your onboarding process. This strategy ensures that next season, you’ll have a framework ready to go, rather than having to rebuild.
While creating your seasonal onboarding structure, develop a master checklist that covers all onboarding steps and create reusable templates for training materials, schedules, and welcome emails.
Additionally, after each season wraps up, conduct brief interviews with both temporary and permanent staff to review how the season went. To get targeted feedback about your onboarding process, ask new hires if they felt prepared and what content they would have liked to see included in their initial training. For your permanent team members, ask about their experiences with seasonal workers, such as whether your temporary hires seemed like they were able to operate independently or if they consistently needed help.
Seasonal employee onboarding doesn’t have to be overwhelming. With a structured approach, clear communication, and the right strategies, small employers can build onboarding frameworks that prepare temporary staff to hit the ground running during their busiest seasons.